1. Order Processing Time

  • All orders are processed within 1–3 business days after successful order confirmation
  • Orders are not processed on Sundays or public holidays
  • In case of high order volume, processing time may be slightly delayed

2. Shipping Time

  • Estimated delivery time is 3–7 business days depending on your location
  • Remote or rural areas may take additional time for delivery

3. Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout before completing your order
  • We may offer free shipping on selected products or promotional offers

4. Order Tracking

  • Once your order is shipped, tracking details will be shared via email or SMS
  • You can track your order using the provided tracking link

5. Delivery Delays

Delivery timelines are estimates and may vary due to unforeseen circumstances such as:

  • Weather conditions
  • Logistic issues
  • Public holidays or strikes

We are not responsible for delays caused by external factors beyond our control.

6. Incorrect Address

  • Please ensure that your shipping address is accurate and complete
  • We are not responsible for orders delivered to incorrect addresses provided by the customer

7. Failed Delivery Attempts

  • If delivery fails due to unavailability or incorrect details, the courier may attempt re-delivery
  • Additional charges may apply for re-delivery in some cases

8. Damaged or Lost Packages

  • If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery
  • We will investigate the issue and provide a suitable resolution

9. Contact Us

If you have any questions regarding shipping, feel free to contact us:

  • Email: zayrolifestyle@gmail.com
  • Phone:+91 8401702277
  • Address: No. 702, CELESTE BLDG No. C-1, 7th Floor, Sector- J.P North, Vinay Nagar Rd, Mira Rd. East, Thane, Maharashtra, 401107
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